Legal
Terms & Conditions
Effective October 26, 2026
These terms apply when you use the Pho Cafe Prescott website and place an online order. By using the site or ordering, you agree to them.
Online ordering
Online orders are for pickup at our restaurant in Frontier Village, Prescott, Arizona. Menu items, options and prices come from our point-of-sale system and may change without notice; the price shown at checkout is the price you pay. Sales tax is calculated at checkout.
Your order is placed once your payment is completed on Square’s secure checkout page and you see a confirmation. Square sends your receipt. Pickup times are estimates (usually about 20 minutes) and may be longer at busy times.
Payment
Payments are processed by Square under Square’s terms. We never see or store your full card details.
Changes, cancellations and refunds
If you need to change or cancel an order, or something isn’t right with it, please contact us as soon as possible. Once we have started preparing an order we may not be able to cancel it. Any refund we agree to is returned to your original payment method.
Allergies and dietary needs
Our kitchen handles common food allergens, and menu descriptions may not list every ingredient. If you have an allergy, please tell us in the kitchen note or call before ordering; we cannot guarantee any dish is allergen-free.
Photos and content
Photos and illustrations show our food and style; actual dishes may vary in appearance. The website’s text, logo and images belong to Pho Cafe Prescott or are used with permission, and may not be copied for commercial use without our consent.
Using this website
Please don’t misuse the site, for example by interfering with its operation or placing fraudulent orders. We may refuse or cancel orders we believe are fraudulent or placed in error, such as an obviously wrong price.
Liability
We work to keep the website accurate and available, but it is provided “as is”. To the extent allowed by law, Pho Cafe Prescott is not liable for indirect or consequential losses arising from use of the website. Nothing in these terms limits rights you have under consumer protection law.
Governing law
These terms are governed by the laws of the State of Arizona.
Changes to these terms
We may update these terms from time to time. The version posted here applies to orders placed after its effective date.
